Alison Prator

Former Director of Customer Success

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An avid traveler 🛫🌏, enthused rollerskater 🛼 , and mom to two furry friends. 🐾.

Articles from Alison Prator

Making the most of our customer success team’s time

Being customer-facing means we need to be available whenever help is required. This is how we maintain a healthy and productive balance of work for our team.

Great customer support is more than just answering tickets

Customer support plays a vital role in ensuring that users get the most value out of your product and enhances their experience from the get-go.

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