5 min read

Making the Most of Our Customer Success Team’s Time

Being customer-facing means we need to be available whenever help is required. This is how we maintain a healthy and productive balance of work for our team.

  • Alison Prator's profile photo
  • By Alison Prator

    Director of Customer Success

6 min read

Great Customer Support Is More Than Just Answering Tickets

Customer support plays a vital role in ensuring that users get the most value out of your product and enhances their experience from the get-go.

  • Alison Prator's profile photo
  • By Alison Prator

    Director of Customer Success

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