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Alison Prator

Director of Customer Success An avid traveler πŸ›«πŸŒ, enthused rollerskater πŸ›Ό , and mom to two furry friends. 🐾.

5 min read

Making the Most of Our Customer Success Team’s Time

Being customer-facing means we need to be available whenever help is required. This is how we maintain a healthy and productive balance of work for our team.

6 min read

Great Customer Support Is More Than Just Answering Tickets

Customer support plays a vital role in ensuring that users get the most value out of your product and enhances their experience from the get-go.

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