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Get in touch and let us know how we can help.

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Help and support

Search the Help Center for advice and answers from the Float Team.

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Float app status

You can check the status of our services at any time at:

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We do our best to provide around the clock customer support and our average response time is under 30 minutes. We might be a little slower to respond on public holidays, and do take our weekends seriously—we hope that you do too! Since 2012 we've maintained a 99.5% uptime, and our team are always on hand for any major emergency that stops you from accessing or using Float.

Speak to someone

Call us on 1 (888) 930-6863

(US & Canada) or 1 (929) 265-8827

(Worldwide) between Monday and Friday 9AM to 6PM EST.

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Address to Float, PO Box 4668 #93742,

New York, NY 10163-4668.